Friday, September 5, 2008

Tech Support Transition Update

Just an update to let you know how our transition to this new tech
support system is going. This morning I moved all outstanding tech
support issues from the old system to the shiny new system. That may
mean that you got an email telling you that your support issue has
been received and that you can login and check the status of your
issue. If you don't want to signup/login you can always send us an
email at support@rnsoft.zendesk.com or support@rnsoft.com. We'll be
working diligently to clear this backlog of support issues and will
get solutions out to you as quickly as we can.

Thanks for your patience as we make this change to serve you better.

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