tech support please try again. I am now actively monitoring every
message we get and we will do our best to help you.
We have had two major spam problems with the current tech support
configuration. Spam had been an annoyance late last year so I turned
up the filter, but then too many real support requests were getting
flagged as spam and dropped in the "ignoreme" folder. So I turned back
the filter. And then it was like a flood of spam. The support email
address (support at this domain) got hammered. I mean mercilessly. I
was trying to clean them up along the way (I had to manually delete
them one at a time) and stay on top of support request but some were
falling through the cracks. I didn't know and I'm sorry.
I finally got an email from a friend and long time customer who told
me that he had emailed for support 5 times in the last month and got
nothing. So this weekend I have gone back over everything that came
through the support inbox in the last few months. I tried to respond
to everyone that got missed.
I just finished and I want to shout to the world - "this support inbox
is clean!"
4 comments:
Hi - I had paid for and registered unlimited sites on RSS Dreamfeeder and had been using it successfully for a while now, but I recently upgraded to Dreamweaver CS6. I had to re-install all my extensions in CS6 and the RSS Dreamfeeder window shows the word "Valid" in green under the rigsitration number I entered. However, I still get the "RSS DreamFeeder is Unregistered" message in place of all teh titles of my RSS feeds. I need help!!
try the free reg number. it worked for me and i have cs6 too
will replay work with https?
posts show on my dreamweaver but not on the website?
Thanks for sharing this valuable and understanding article with us.
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